Contact Us

If you are having difficulty please use the Contact us form, briefly describe your issue and we will get back to you.

Note: Phone support is not available. 

Creating an account 

To create a new account go to https://training.fueltogo.com.au/login/

• Fill out the information. 

Already registered?

If you have registered previously and need to reset your password please click the "Forgotten username or password" link to reset your password and log in.

If this is your first time - please register.

1. Fill out the New Account form with your details.
2. An email will be sent to your email address. You should receive the email when your email provider next delivers your email. Be sure to check your Spam (Junk) folder just in case the email was misdirected.
3. Read your email, and click on the web link it contains.
   If the link is not active, copy and paste the whole link into the address bar of your browser.
   Do not search on the link!
   
4. Your account will be confirmed and you will be logged in.
5. From now on you will only need to enter your personal username and password (in the form on this page) to log in.

Cookies

Two cookies are used by this site. The essential one is the session cookie, usually called MoodleSession. You must allow this cookie into your browser to provide continuity and maintain your login from page to page. When you log out or close the browser this cookie is destroyed (in your browser and on the server).

The other cookie is purely for convenience, usually called something like MOODLEID. It just remembers your username within the browser. This means when you return to this site the username field on the login page will be already filled out for you. It is safe to refuse this cookie - you will just have to retype your username every time you log in.

Enabling cookies on your Browser

Chrome

1. Click on the Chrome menu button on the browser bar.
2. Click "Settings"
3. Scroll down and click "Advanced".
4. In the Privacy and security section, click Content Settings.
5. Click Cookies.
6. Click the slider to "Allow sites to save and read cookie data (recommended)".

If you need further assistance checking your browser settings, go to "Help" on your web browser toolbar.

Internet Explorer

1. Click Tools or the gear icon at the top of the browser window.
2. Select Internet Options.
3. Click the Privacy tab and then the Advanced button on that tab.
4. Ensure that "Override automatic cookie handling" is checked.
5. Set the First and Third party cookies to "Accept".
6. Check "Always allow session cookies".
7. Click OK.
8. Exit Internet Explorer and restart your browser

Mozilla Firefox

Read the Firefox instructions here.

1. Select Tools then Options from the main menu.
2. Select Privacy from the top of the window.
3. In the History section, click the drop-down menu and select "Use custom settings for history."
4. Check "Accept cookies from sites".
5. Check "Accept third-party cookies".
6. Click OK.

Safari

1. Click the Wrench icon on the top right of the browser.
2. Select "Preferences."
3. Click on the Privacy tab.
4. In the Block Cookies section, select Never.